Small businesses have always had the hardest nut to crack in industries around the world. As larger conglomerate competitors typically carry a large degree of safety in terms of monetary funding and foundational practices, the small business is often left out in the cold, and using new and inventive methods to even the playing field, regardless of the industry they reside in. Virtual phone systems are one of the more dominant forms of evening out that small businesses are adopting fast, and effectively.

While it’s not out of the ordinary to assume that simply having a virtual phone system will allow any company to compete with multi-national companies, there is a saving grace in terms of the effects that virtual phone systems can manifest in smaller businesses that will invariably impact the long-term.

While they’re not a cure-all for small business woes, they’re certainly a godsend for small businesses looking to get a small boost to their public profile, and telecommunications prowess.

What Are They?

A virtual phone system works as a digital mediator and connective platform. They’re effectively a program that allows a telephone number to be disassociated with a specific physical phone line and instead allow it to link directly to an alternative location or phone with no dramas or caveats.

For instance, if an e-commerce retailer wanted to have a telephone number for queries or changes to be made for orders etc. Then a virtual phone system will allow this for a fraction of the cost of setting up traditional landlines. It makes life easier for smaller businesses just starting up to have a sense of uniform consistency, which is typically one of the more pressing issues plaguing smaller business trying to get up and running.

Small Business Woes

There are a few specific issues that plague the smaller businesses that can often break or hinder their progression and expansion in unexpected ways. Virtual phone systems alleviate some of the more pressing issues that are often misinterpreted.


There is a wonderfully intuitive and effective set of personalisation options available for smaller businesses who adopt a virtual phone system into their company. The more obvious example of this is with the choice of numbers. Since the systems don’t run on traditional physical phone lines and can be connected to any device or mobile, the choice is limitless for small businesses to choose their own numbers.

This may seem superfluous, but when a company is just starting out and looking for any way to separate themselves from the pack, oftentimes a vanity number that is easy to remember will have a great effect.

Uniform Connectivity

Small businesses often have the issue of keeping a sense of uniform order, especially in the beginning stages. A virtual phone system, properly implemented, allows a smaller business to have clear cut designations and responsibilities, as well as a uniform and easy to manage telecommunications system.


Virtual phone systems also have the bonus of being accessible and applicable wherever a signal is found. As the number itself is a digital mask for mobile connectivity, small businesses that have offices around the country or even the world can still unify under a singular entity.

All The Trimmings Of A Large Business

The trimmings of a large business, including a personalised number, options for call waiting, designated forwarding, time allotments, are all made available and affordable through these revolutionary systems. Small businesses may be the underdogs in terms of business dominance, but their days of struggling are numbered thanks to the marvels of a virtual phone system.

Brandon Muniz
Brandon Muniz is a highly-regarded journalist who has written extensively for a variety of influential finance and business publications. He is often asked for his commentary on trade issues of the day, and his expertise is second-to-none. He has won numerous awards for his professional insight into business matters.