Call routing aims to achieve customer satisfaction by sending calls to the right agent or department. However, a few mistakes can sabotage this function....
Losing a pet can be hard on most people, as pets are something that we hold dear in our lives. It is similar to...
Nnajiugo Nwosu, or “Jude”, is the Chief Information Officer of Chamco Projects. This company is a privately owned process engineering, consulting, and project management...
Whether you are currently taking prescription drugs or not, you probably already know that the price of medications is on the rise. It is...
What a time we live in. You don’t even have to get up anymore just to talk to someone. Simply press a button a...
As August marks the height of hurricane season, homeowners across the country are bracing for another round of powerful storms. However, the team at...
Rewarding and recognizing good employee performance is fundamental to an organization's ability to maintain good spirits and morale.
An inclusive employee rewards program keeps workers...
Every current music producer is using a techno sample pack to record the best music they can possibly choose from. You don’t have to...
Small businesses have always had the hardest nut to crack in industries around the world. As larger conglomerate competitors typically carry a large degree...
As a child of deaf parents, commonly referred to as CODA (child of deaf parents or guardians), Lanette Pinkard has been listening with care...
